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Pay ticket by number Pay ticket by customer Pay ticket screen Voiding Payments | Paying one ticket at a time The 'Pay one Ticket' option provides access to the accounts payable detail records that are associated with each closed ticket. The pay ticket screen allows the cashier to perform a variety of accounts payable functions beyond simply paying a ticket, including: changing a pay method, changing a pay to, splitting a payment, entering a partial payment and voiding a payment. The ticket to be paid can be selected by ticket number or by customer. Select ticket to pay by ticket number The first step in accessing the accounts payable detail records is to select a ticket. From the Cashier module select 'Pay one ticket by number' In the pop up window, enter the ticket number to be paid, and press OK or just scan the barcode of the ticket. Select ticket to pay by Customer Alternatively, or if you don't know the ticket number, a list of unpaid tickets can be displayed by customer. From the Cashier module select 'Pay one ticket by customer'. The customer lookup screen will display. After selecting the customer, choose the ticket from the unpaid tickets that are displayed for this customer. Pay ticket screen Once a valid unpaid ticket is selected, either by ticket number or by customer, the pay ticket screen will be displayed. The pay ticket screen displays all of the accounts payable details for this ticket. The close ticket process at the scale has created a single accounts payable detail record using the default pay method and the default pay to that is setup in the customer master file. In most cases, the cashier can accept these defaults and just pay the line. If necessary, the system does permit the cashier to make the payment to a different customer, split the payment among two or more customers, change the pay method, or change the pay amount. The system will not allow the cashier to pay out more than the remaining unpaid amount (Unpaid $). Let's explore some of the cashier's options: 1. Pay the ticket according to the screen defaults. Again, this is the most common scenario and will probably be the case most of the time. If you are paying the ticket according to the screen defaults, when you hit the 'Pay line' button, the computer will display a disbursement screen. Cash or ATM If the pay method is cash or ATM, the screen will simply display the amount to disburse. Check If the pay method is check, the default check information for the customer will appear. The cashier can make changes to any of the fields that will print on the check except check amount and check # (unless Dyanamic check # changes has been configured in Program Options). Any changes that are made apply to this check only. Once everything is correct, press the 'print check' button and the check will print. Pressing Cancel will not print the check and will return the cashier to the accounts payable detail screen. In case the check prints incorrectly, it will be necessary to void the check and try again. The system will then print a cashier receipt, if configured to do so in the local computer options, . 2. Change the pay method from cash to check, ATM or write off the amount. To do this simply choose the option you want from the drop down list under Pay Method. 3. Split the payment. The payment can be split any way that you want. It can be split into different pay methods for the same customer, eg $100 cash, the rest check. Or, it can be split to pay different customers, eg. $50 to the driver, the rest to the material owner. Or, any combination, eg. $75 in cash to the driver and the balance to the owner and left on account for future payment, that is a partial payment. 4. Void a payment already made. If payments have already been made on this ticket, they will appear with a status of 'P' i.e. 'already paid'. If the payment has been made incorrectly, eg. by check instead of cash or to the wrong customer, the cashier can void the payment and repay the ticket. The voided line is preserved for audit purposes. Notice how, in the example above, the status of the top line has changed to a 'V' to show it has been voided and the unpaid A/P balance is shown as unallocated. Clicking on the Add Line button will convert the unallocated amount to a default pay line. The operator can now edit the new pay line in any way. The 'pay by' column can be changed using the drop down box. Use the 'Change Name' button to select a different customr to pay. Use the 'Change $' button to change the payment amount. The cashier can then make the correct payment. A cashier can make changes to a paid ticket at any time after the ticket has been paid, if the mistake was not immediately apparent. So, for example, a cashier can correct a payment that was made incorrectly a few days or even weeks before. Changes cannot be made to payments by check or ATM that have cleared. Back to Cashier Options