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Pay Tickets by number

Pay Tickets by customer

Paying Multiple tickets to one customer
You may pay multiple tickets at one time, using the Pay (Multiple) Tickets menu options. There is an option to pay by entering ticket numbers and another to pay by customer. In both cases, all of the tickets to be paid must be payable to the same customer.

Paying multiple tickets by number
When a customer presents the cashier with several tickets, they can be paid in a single transaction using the 'Pay Tickets by Number' option. By selecting that option from the cashier module, the following screen is displayed:

The cashier enters or scans the bar codes of all of the ticket numbers. Each ticket has to be for the same customer. When all the tickets to be paid have been entered, the cashier selects the "Pay in Cash" or the "Pay By ATM" button. A cash disbursement screen pops up

confirming to the operator the amount to payout.

Paying multiple tickets by customer
Some customers receive a periodic lump sum payment for all of their tickets without presenting them individually for payment. This is typically used for paying industrial/commercial accounts. The first step is to locate the correct customer to pay. The cashier selects the 'PayTickets by Customer' menu option from the cashier module, the following screen is displayed:

Once you have located the customer and press the OK button, you will view the unpaid tickets for this customer. All the unpaid tickets will appear on the left hand side of the screen (see below). Only unpaid ticket amounts for the selected customer will appear. The cashier can select tickets to pay by moving them from the unpaid pane on the left to the pay these pane on the right. This is done by highlighting the tickets on the left (by clicking on or touching it), and then using the move button. The cashier can use the move, move all, remove and remove all buttons to manipulate the lists.

Once all the tickets required are moved into the column for payment, the cashier can hit the 'Pay These' button.

The system displays the following screen:

Choose 'ATM' or 'CASH' to pay in cash. Choosing 'Check' will bring up the check information screen so that the cashier can make any necessary changes to the default check information before printing this check.

Once the payment has been made, or the check printed, the sytem will redisplay the customer lookup screen to allow paying the next customer.

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