The Smart Way To Buy Scrap
Making changes
The cashier may make changes
to tickets that have already been paid. He may void checks or reprint
a check receipt. Please read the section on
transferring information to the General Ledger
to understand the implications of changing paid tickets from prior dates.
Voiding Payments
Check, cash or ATM payments which were made in payment
of all or part of a single ticket can be voided using the Pay
Ticket by number or the Pay Ticket
by Customer menu options. Voiding of cash payments assume that the
cash was not disbursed to the customer or was returned by the customer.
Voiding of ATM payments
requires that the card has not been used or that the money is returned
to a cash drawer. When a check payment is voided in this screen, the corresponding
check is voided. Checks that have been cleared
using the Back Office; Cashier; Record Cleared Checks
process cannot be voided. Payments that are part of a multi-ticket transaction
cannot be voided using the single ticket options, but can be voided using
either the Void ATM or the Void
Check options.
Voiding Multi Payment Checks
Checks which were written in payment of multiple tickets
can be voided using the Void Check menu option.
To void the check requires only the entry of the check number. The system
will display a list of A/P detail records that will be voided along with
the check. Checks that
have been cleared using the Back Office; Cashier;
Record Cleared Checks process cannot be voided.
Changing ATM Transactions
The first step in changing an ATM transaction is identifying
the transaction. When you select either 'Void ATM Card' or 'Verify or
Reswipe ATM Card', the system will display this screen. The transaction
number can either be read from the ATM card of entered manually. Note;
this is the transaction number, not the ticket number. If you don't have
the card, you can find the transaction number on the cashier receipt or
you can find the ticket number on the Cashier Report which also shows
the matching transaction number.
Voiding ATM Card
If a valid transaction number is entered or read from the card, then the
following screen will be displayed.
Verify or Reswipe ATM Card
If a valid transaction number is entered or read from the card, then the
following screen will be displayed. Any data that is actually read from
the card appears in the top section. The statsu of the card as retrieved
from the ATM machine appears in the middle section and the data from Scrap
Dragon appears in the bottom section. If the card has not been used in
the ATM machine, you will be given the opportunity to reswipe the card
to refresh the data on the card.
Reprint Receipt
This option on the cashier menu permits
a customer receipt to be reprinted and has no effect on cash, cash drawers,
or A/P transactions.